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New Sealy Website Brings Clarity to Mattress Shopping Process

 
Sealy.com Aims to Drive More Informed, Convinced Consumer Traffic to Retail Stores
 

April 25, 2010 - Every marketing and business retail study examining the role of the internet for retail mattress shopping shows an important expanded role for the internet. Most research numbers continue to show that 70% of consumers still want to go into a store to rest test, touch, feel and experience the mattress set before they buy it. Research also shows a great deal of confusion in the entire mattress buying process, and that many consumers (especially 30-somethings and younger) are using the internet to do research, to explore using search engines, websites and retail locators. These consumers want to find out as much as they can about what is out there and which retail stores are carrying which beds. They want to be more informed before they head out to tackle the mattress buying gauntlet!

 

Sealy, North America’s No. 1 mattress brand, is listening to these consumers, and they have made major changes to their website to meet the consumer’s needs. Sealy just announced the re-launch of the company’s corporate Website – www.sealy.com.  The result of extensive consumer research, the new site is designed to help solve mattress consumers' greatest frustration - determining which mattress is the most correct for them.  

 

"We listened to the voice of our target consumers when building our new Website," said Jodi Allen, Sealy chief marketing officer. "They told us the mattress shopping experience is incredibly confusing - the terminology and difference between brands and products is difficult to understand, and the online research experience is often disconnected from the in-store experience. We took the feedback to heart, designing the new site to help end the confusion and create a far more satisfying shopping experience for our consumers, while driving more convinced traffic to our retail partners."

 

The new Sealy.com empowers consumers by allowing them to search seamlessly for mattress information in the way in which they’ve requested it – by brand, technology and product promotions. The site effortlessly walks consumers through the mattress buying process, breaking down industry terminology into easily understandable and clear language while helping them to learn which mattress best fits their sleep behavior and lifestyle. Sealy.com features easy to understand video and text-based content that explains the different brands, products, features and technologies and contains a number of digital assets that will be available to all Sealy’s retail partners.

 

The flat user experience is unique to the category, allowing consumers to learn most of the information they need before making a single click. In addition, the site features several innovative tools to help connect the online research experience to the in-store shopping experience.            

 

Sealy.com will feature the entire family of Sealy brands including Sealy Posturepedic®, Stearns & Foster®, Embody® by Sealy and Sealy brand. Once consumers identify which brand best fits their needs, they are able to access the first-of-its-kind mattress builder, where they can choose the features and technologies that meet their personal preferences. The result? Better informed, more convinced consumer traffic into retail stores, resulting in a quicker sales process and increased volume. 

 

"In addition to conducting our own research, we looked outside of our category at leaders who have changed the online shopping experience to better meet consumer expectations and retail partner objectives,” said Margo Borgione, director, global marketing for Sealy. “By listening to our consumers and retail partners and utilizing best-in-class techniques from other industries, we have created a dramatically better experience for mattress shopping online."

 

Sealy worked with its marketing agency Cramer-Krasselt/Chicago to build and develop the new website. As part of the site roll out, the new video assets for Sealy’s brands and products will be available at no cost to all of Sealy's retail partners for use on their own sites.            

 

The new Sealy.com will be live and available to consumers April 20, 2010.  

 

About Sealy Corporation

Sealy is the bedding industry’s largest global manufacturer with sales of $1.3 billion in fiscal 2009. The Company manufactures and markets a broad range of mattresses and foundations under the Sealy(R), Sealy Posturepedic(R), Stearns & Foster(R), and Bassett(R) brands. Sealy operates 25 plants in North America, and has the largest market share and highest consumer awareness of any bedding brand on the continent. In the United States, Sealy sells its products to approximately 3,000 customers with more than 7,000 retail outlets. Sealy is also a leading supplier to the hospitality industry.

 

For more information, please visit www.Sealy.com.

 

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