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Click below for the Presentation Video, the Q & A, and the Presentation Slides
Yelp representative John Carroll says, “A Bright Local study found that 91% of consumers turn to review sites to determine if a local business is a good business. How does your business measure up? Online reviews are the reflection of how you satisfy your brand promise. Learn the steps you need to take to master your online reviews, avoid common pitfalls, and set your business up for success in the review economy. “
